Medical Office Clerk – Orthopedics

Exceptional people make for exceptional care. Make a difference in the lives of your patients by joining a flourishing organization that supports employees with the tools to empower themselves to improve care in our communities.

403 (b) Employee Gym Free Parking PTO Tuition reimbursement
Job Description

Oneida Health Hospital is looking for a Medical Office Clerk for its Orthopedic practice. This position is responsible for working collaboratively with others, making appointments for patients, coordinating, verifying, distributing, and managing all billable services to patients, and assure exceptional patient experiences both safely and efficiently.

What You'll Be Great At
  • Using a customer service attitude for all patient interactions whether on the phone or in-person.
  • Being a keen observer while collecting and recording data about the patient.
  • Addressing needs of patients, visitors, co-workers, and the practice in a positive and timely manner.
  • Reassuring patients about wait times and delays, while giving priority to acutely ill patients.
  • Demonstrating strong computer skills while maintaining scheduling system and making appointments.
  • Collecting co-payments for insured patients and explaining financial responsibility to uninsured patients for care.
  • Having a mentoring attitude while providing training for clerical staff.
  • Being a team player and utilizing superb communication skills to communicate with team members to ensure patient needs are met.
Benefits

Come for the Salary, Stay for the Benefits:

We provide competitive pay and value experience. Orthopedic employees enjoy free parking and the office is centrally-located in Oneida next to shopping, food services, and entertainment. The following are just some of our best employee benefits:

 

  • Free parking
  • Employee Gym
  • Generous Paid Time Off accruing day one
  • 403 (b) matching up to 6%
  • No Deductible Health Insurance, Flex Spending, Vision, Dental, Disability, and Life
  • Generous Tuition Reimbursement
Your Essential Qualifications
  • Education:
    • High School Diploma or equivalent (Preferred)
  • Experience: 
    • Relevant experience: 1 year (Preferred)
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